FAQ
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FAQ

Can I buy the parts from Huakia directly?
Yes, you can. We are talking about distribution matters with our partner, if you are interested in becoming one of our regional distributors please contact us at sales@huakia.com .
Does Huakia provide its devices mounted on boards?
Yes, the detail please visit our ODM/OEM Services: http://www.huakia.cn/English/Support/MadeWithUs/
Do you publish a catalog?
To make sure we are providing the most accurate information on our products, we provide our specifications only in electronic form. All data sheets and product info may be found on HUAKIA’s website, www.huakia.com Or contact with us.
Does Huakia provide light design for customers?
Yes, we do. The detail please visit our ODM/OEM Services: http://www.huakia.cn/English/Support/MadeWithUs/
How do Huakia LEDs compare to LEDs made by other companies?
  • Huakia demonstrates the following competitive advantages:

  • High brightness, high performance LEDs

  • Multiple viewing angles

  • Brighter alternative to existing LED solutions

  • Competitive pricing

  • Short lead time of 5-7 days

  • worldwide support

Trade terms:
Usually EXW, FOB Shenzhen, CIF is acceptable, other terms are negotiable
Payment terms:
Sample order
Value amount less than USD1,000: Western Union ,Paypal or others way which do you like. For over amount over 30% T/T in advance, 70% balance T/T before shipping. Bulk order with big amount of 1,000,000 dollars, L/C is accepted and negotiable.
Sample order:
We accept sample order for testing
Minimum order quantity (MOQ):
Commonly at least 50-100pcs be accented for trial order.
Lead time:
Usually, our lead time is 5-7 workdays for ordinary order.
Drop shipping is acceptable:
We can send the goods to your client directly, the package are neutral packing
QC & QA:
Our professional QC check the materials, products strictly and our QA offer the full inspection of goods before shipment to assure everything is ok.
PACKING:
Export standard packing or according to the buyer’s requirement.
Warranty:
  • Warranty time: LED Components:5 -10years, LED Lightings:2-10years.

  • Products returned within the warranty period must been HUAKIA products. Products of unknown sources or without valid working will not be accepted.

  • Shipping fee of RMA: Customer need to pay shipping for return to us, otherwise, we will pay the shipping cost for sending back to customers after exchange or repair.